Payment
Once I confirm your request, I’ll send you a secure Stripe payment link. Full payment is due upfront, and your booking is confirmed once payment is complete. I keep my bookings small, so once your dates are confirmed, I hold that spot for your pet and turn down other requests.
Cancellations & refunds
Cancel 6 or more days ahead for a full refund, minus Stripe’s small fee. With less notice, part comes back, and holiday dates get a smaller refund with 2 days’ notice or less. No credits.
See the full refund table and an example →
Flexible requests
Extended stays longer than one week and same-day requests are welcome when the calendar and care fit allow.
Before payment
Submitting the form is only a request. I personally confirm availability, fit, dates, and the final price before I send your payment link. Nothing is charged until then. Before you pay, you can change or withdraw your request anytime. Just let me know.